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Welcome to our ClockWork support ticket system. We are open Monday to Friday from 9 AM EST to 5 PM EST.

In order to help our support team respond to your ticket quickly, please provide as much detail as possible when submitting a ticket.

Date Update
Dec 22, 2017 Our office will be closed on December 25th & 26th 2017, and January 1st 2018 for the Holidays.
August 4, 2017 Our Canadian office is closed on October 9th, 2017 for Canadian Thanksgiving Day holiday. Critical tickets will still be responded on Monday. Non-critical tickets will be responded to on Tuesday.
August 4, 2017 We are closed on August 7th, 2017 for Civic Day holiday
June 21, 2017 We are closed on July 3rd, 2017 for Canada Day holiday
May 19, 2017 We are closed on May 19, 2017 for Victoria Day holiday
May 15, 2017 We are aware of the widespread ransomware attack and @Microsoft has provided a guide to help protect your system
Feb 17, 2017 We are closed on February 20, 2017 for Family Day holiday.
Oct 24, 2016 Our Suggestions portal will be undergoing maintenance tomorrow 25th October 2016 from 4pm EST to 5 pm EST.
Sept 22, 2016 ClockWork will be at CAPED from Oct 7 to Oct 11.
Sept 20, 2016 Introducing Suggestions web portal for our valued clients. Please sign up to submit new suggestions to improve ClockWork or vote for existing suggestions from other clients.
Sept 20, 2016 Search for your topic of interest in our KnowledgeBase before submitting a ticket.
Sept 20, 2016 Subscribe to our News Letter to receive important updates

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